We offer both dedicated education (sessions specifically for you and held at your site) and open enrolment courses (sessions for multiple Service Management Art clients held at one of our locations) in Canada or the United States. We also offer online instructor-led options for all of our courses as well.
Our trainers are fully accredited to deliver the official qualification courses. Service Management Art requires all trainers have consulting experience utilizing the different frameworks and in different industries. This consulting experience ensures that our trainers have relevant and engaging real-life scenarios to use as examples for the complex material. Our trainers are all required to maintain their skills and deliver education courses regularly in order to maintain their accreditation.
Click on the following links to learn more about our various education options:
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