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Click links below to view these Presentations in PDF format.

 


2009:
itSMF SAB breakfast February 26, 2009
 
2008:
SMArt Event November 26, 2008 - Service Management Art
SMArt Event November 26, 2008 - Deloitte
SMArt Event November 26, 2008 - Manta
 
2007:
Generation Y - itSMF (May 28-29, 2007)
Change Management Schizophrenic process - itSMF
(Kamloops April 26, 2007)

Turning the Key of Willingness. (April 23, 2007)

Reactive to Proactive IT Management. (April24, 2007)


2006:

ITIL and Management Committment (November 23, 2006)

 



 

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