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Click links below to view our previous SMArt E-magazines:

February 2009
Improving IT in an economic downturn


December 2008
Prepare for change...
November 2008
The smallest decision can change your life forever!
October 2008
It's time to change - Now!
September 2008
The Battle between Generations...
Efficiency & Effectiveness driven by Experience

June 2008
How to become a SMArtAss!

March 2008
The Power of Love for a Better ROI?

January 2008
The 'Real' Solution Please

December 2007
Carrots and Whips are for the 'Undecided'

November 2007
13 processes more? Thanks...

October 2007
Managing the demand for tricks & treats!

September 2007
Best restaurants are measured by their menu

August 2007
The household debate: Tool for school or a process?

July 2007
Change resistance...

May 2007
Service Management Art launches Online Bookstore

March 2007
Service Management Art lands exclusive BC training assignment

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